The Beat: The Puls Blog

Discover Puls news, tips and insights for all your at-home needs.

All Posts

iPhone Touchscreen Common Problems and Solutions

Let’s be frank: iPhone touchscreen problems are a drag. When our primary method of input goes haywire, it can make us regret the day we chucked our old BlackBerry in favor of Apple’s sleek minimalist design. After all, what good is a device if your touchscreen isn’t working?

To complicate things, there are a wide variety of iPhone touchscreen common problems, and issues that can cause them. After all, they’re complicated devices. The good news is that often, the solution can be as simple as washing your hands!

If you are having iPhone touchscreen issues that a hard reset won’t solve, follow this checklist full of iPhone touchscreen common problems - and their solutions - before waiting in line to get them fixed. You could end up saving yourself a lot of time and hassle.  Book a Service

 

Clean those hands

Sometimes mom is right – clean hands can make all the difference. Did you know that if your hands are greasy or wet, it can have a major impact on iPhone’s touchscreen sensitivity? Sure, it sounds simple, but if you’re looking down right now and your hands look like an auto mechanic’s, try giving ‘em a quick wash and a thorough dry.

In the same vein, sometimes it can be as simple as removing your gloves. Some gloves are manufactured to be used with iPhones, but the vast majority are not. So before you break into a sweat, try peeling off those bad boys and seeing if your iPhone touchscreen responds better.

 

Update, update, update

iPhone touchscreen

Photo Credit: MacWorld

There’s much that a quick iOS update will magically whisk away. Case in point: after Apple’s recent iOS 11.3 release, some users had touchscreen problems. Fortunately, Apple fixed that in its quick 11.3.1 turnaround.

Therefore, if you’re running iOS 11.3 and your iPhone touchscreen won’t work, try updating to 11.3.1.

 

Oh, that’s cold

It was also revealed last year that some users were having problems using their iPhone X touchscreen outside in the cold. The problem is due to something Apple calls “rapid temperature change,” and can also be solved with a software update.

But in general, Apple suggests using your iPhone in temperatures that fall between 32 – 95 degrees Fahrenheit. It can be assumed most people prefer to use their iPhones in that temperature range anyway.

 

Touch disease

iphone 6 touch disease

Photo Credit: Mac Repair Dundee & St. Andrews

Another one of the biggest iPhone touchscreen common problems? If you’re using an iPhone 6 or 6 Plus, your phone might have what’s been termed “touch disease.” The issue first became known a couple of years back, but if you’re still carrying that model, the problem is still relevant today.

Touch disease does not affect older or newer models such as the 6S or 6S Plus. Characterized by a flickering gray bar that resembles television static, or touchscreen unresponsiveness, touch disease can come and go intermittently, or be a persistent issue.

Apparently, the problem is a result of the phone’s malleability, which causes the Touch IC chip to partially come away from the logic board. Apple fixed the issue in subsequent redesigns, so the problem is fortunately limited to just the iPhone 6 line.

 

Not sensitive enough

It’s also possible that if your iPhone has the 3D Touch Sensitivity feature, your settings might not be optimized. You can solve this by going to Settings > General > Accessibility and then selecting 3D Touch. By adjusting the sensitivity slider, you can make your phone more responsive to your touch.

 

Puls can fix it

Puls repair for iPhone touchscreen common problems

As always, if your iPhone touchscreen is unsalvageable and needs replacement, Puls will come to you to fix it, often on the same day. Ordering a Puls technician takes only seconds, and they can come fix your iPhone touchscreen a the time and place of your choice.

No matter the issue you’re experiencing, there’s no need to worry. Puls has got your back!

Jake S.
Jake S.
Jake Sherman is a professional writer with a background in journalism. He is fascinated by home appliances and how they work. He enjoys breaking down complex topics and explaining them in interesting ways. He has been a Puls staff writer for two years. When he's not writing, he enjoys trotting around the globe, trying unfamiliar foods, and testing unmarked doors to see if they're locked.

Related Posts

TV Installation Made Easy: How Puls TV Mounting Works

As recent as a few decades ago, televisions were big and bulky and often held a premiere spot in the living room where the entire family would gather around to watch their favorite shows on a handful of channels. 

Ring Camera Installation: How to Tell if it’s Installed Properly

The Ring Video Doorbell is not only a pretty nifty device (especially if you’re like us and you can’t get enough gadgets), but it also makes us feel more safe and secure at home or when we’re away from our home. But like any other piece of equipment or technology that you add to your home, the Ring Video Doorbell can be tricky to install, and if it was done incorrectly then it won’t work—meaning that you won’t be able to properly use it for security (and let’s face it, to see if any neighborhood feral cats come to your door). 

How to Throw the Ultimate BBQ with Alexa

You can find barbecue the world over, from South America all the way to Korea – but nowhere is it quite as beloved as in the USA, where the good old-fashioned cookout is a hallowed tradition.