iPhone 7 Troubleshooting: Common Problems & Their Easy Fixes

offer_banner_mobile
All Posts

Welcome to our iPhone 7 troubleshooting page. For those of us lucky enough to have experienced them, the iPhone 7 and 7 Plus are considered great smartphones that deserve a place in the handset hall of fame. Yes, there were some glitches and irregularities when they first came out around mid-September 2016.

However, many of those iPhone 7 problems were directly connected to the iOS 10.0 release that took place only a few days prior to the phone’s release. Today, after many updates, those initial problems have been solved but there are still some common iPhone 7 disturbances that you may be experiencing. The good news is that there are a lot of iPhone 7 troubleshooting tips to help solve those issues.

Fix my phone  Use coupon code "TAKE10" to get 10% OFF!

My iPhone 7 Won’t Turn On

Let’s take it from the top - how to fix an iPhone 7 that won’t turn on?

The quick fix: This could be a simple system crash. Perform an iPhone 7 soft reset even if the phone seems dead. To do this press and hold BOTH the power (sleep/wake) button and the volume down button at the same time for 10-15 seconds. If the logo appears - your forced restart did the trick.

What next: If it’s still off, your iPhone 7 could be out of battery. Make sure to plug it in and charge it for a few minutes.

If nothing happens after 10-20 minutes - it could be a charging problem. Keep reading to find out what to do if your iPhone 7 doesn’t charge.

If your battery does have enough juice but your phone won’t respond to the soft reset, you must plug it into a computer and try to restart it via iTunes. To do this, read our guide on how to hard reset iPhone 7 using iTunes.

 

My iPhone 7 Won’t Charge

iPhone 7 won't charge

Always a sad sight - an iPhone battery dying.
 

The iPhone 7 has a large battery and an improved A10 fusion chip. Combined, these two give the iPhone 7 relatively long battery life. However, if you have iPhone 7 charging problems, long battery life won’t help you. 

How to solve iPhone 7 not charging problems?

  1. Most times, it’s the charger. Check your phone with another charger to isolate the problem.
  2. Check your iPhone 7 charging port. If it’s filthy, that could be the problem. If you see any excess of dust and dirt, you can use a toothpick to clean it out.
  3. Remember - it’s usually the charger or the electric socket. If you’ve double checked everything and nothing helps, you need assistance from a technician.

Fix my phone  Use coupon code "TAKE10" to get 10% OFF!

The Unresponsive iPhone 7 Troubleshoot

The next stop in our iPhone 7 troubleshooting guide is probably the most common occurrence. No matter how fabulous the phone, it will freeze from time to time. What if your iPhone 7 freezes? This is a classic issue with all phones and electronics.

  1. The simple reboot. The first step is always to turn it off and then back on again. Push and hold the sleep/wake button until the “slide to power off” message appears. Slide with your finger. Wait and then turn the phone on again.
  2. The forced reboot. Press and hold the sleep/wake and volume-down button simultaneously and wait.
  3. Make sure it’s not a battery issue (see above).
  4. Does your phone have power and is making sounds but the screen is completely black? Skip to our iPhone 7 troubleshooting black screen section below.
  5. Plug it into a computer and try finding it on iTunes. Read our guide on iPhone 7 DFU and reset mode.  
 

iPhone 7 Troubleshooting Black Screen

You know your iPhone 7 is on, you can feel it. On the other hand - the screen is black and unresponsive. What do you do? Why did your screen go black? And how do you fix it? Our iPhone 7 troubleshooting guide has arrived at the iPhone 7 black screen problem.

 A black screen usually indicates a hardware problem. This means that there’s no quick fix. However, before you jump to conclusions, it’s always smart to perform a forced reboot, since a bad software update can cause many side effects, including the black screen phenomenon. If that fails, you could be looking at an iPhone 7 screen repair, which is another service Puls specializes in.

 

iPhone 7 Overheating Issue

Users have reported overheating problems from the day the iPhone 7 hit the stores. Some of these reports were true and Apple fixed them over time by updating the iOS. Other reports were somewhat exaggerated, sometimes fueled by a viral video of an iPhone 7 catching fire or similar viral content. Most of these later turned out to be either fake or caused by a defective battery.

Bottom line: iPhone 7 has no proven tendency to overheat.

It’s normal for a phone to overheat when heavy CPU-guzzling tasks are running in the background. If you’re playing augmented reality games with your handset, broadcasting live on FB or anything similar, don’t be surprised if your iPhone 7 reaches uncomfortable heat levels. When it comes to overheating, iPhone 7 troubleshooting steps are simple:

  1. Kill all GPU-straining apps.
  2. If your phone is still uncomfortably hot after you closed all apps - a guzzler app could be running in the background. Restart your iPhone 7.
  3. Your phone is back on but still overheating? Look for an app that you just updated, that could be the one causing the problem. Found an app you suspect? Simply remove it from your phone.
  4. Still overheating? Try iPhone 7 recovery and DFU mode.
  5. If you’re still feeling the heat, your iPhone 7 may be suffering from a hardware problem. You should shut it down and book a repair session with a Puls technician before you cause your phone any irreversible harm. 

 

Puls Has Fixed Many iPhone 7s and Will Gladly Fix Yours

iPhone 7 repair PulsThe iPhone 7 is a strong, sturdy phone. As long as you don’t abuse it by throwing it into the pool or into a sand dune, the iPhone 7 is good with water and dust. Its case is shut tight with an adhesive that keeps them out. This adhesive is also what makes it harder to perform self-repair on your iPhone 7 since it makes the case harder to pry open.

Whether your phone is insured or not, our first iPhone 7 troubleshooting tip is: never attempt to open it by yourself. Schedule an appointment with a Puls technician at a time and place that’s convenient for you, and we will make your iPhone 7 troubles go away.

Fix my phone

Use coupon code "TAKE10" to get 10% OFF!

Puls
Puls offers over 30 on-demand home services nationwide, including TV mounting, plumbing, and smart home installations, with same-day availability and seamless booking. We also offer home warranties and property management solutions, making us a one-stop-shop for all home maintenance and repair needs. Visit our blog for more tips and advice.
Related Posts

Home maintenance can feel overwhelming when it’s framed as one endless checklist. When everything seems important at once, it’s easy to delay action altogether and hope nothing urgent pops up. A room-by-room strategy makes home care feel more manageable. Instead of thinking about your home as one big project, you focus on individual spaces. This makes it easier to notice small changes, address issues early, and avoid the kind of problems that grow quietly over time. Kitchen: Where Wear and Tear Adds Up Fast Kitchens combine water, electricity, heat, and daily use, which naturally increases the chances of things wearing down. Under-sink leaks, loose outlets, and aging fixtures are common early warning signs. Because many kitchen components are tucked away inside cabinets, small problems often stay hidden until damage spreads. Catching these issues early keeps repairs simpler, faster, and far less expensive. Bathrooms: Constant Moisture, Constant Risk Bathrooms deal with daily humidity, which puts ongoing stress on plumbing connections, fixtures, and surfaces. Slow drains, loose faucets, or subtle discoloration around fixtures are often the first signs that something needs attention. Moisture-related issues rarely resolve on their own. Addressing them early helps prevent mold growth, water damage, and structural problems that can disrupt your home and budget. Living Areas: Subtle Signals Matter In living rooms and bedrooms, maintenance issues often show up visually or electrically. Small wall cracks, flickering lights, or loose mounted items can indicate settling, wiring wear, or anchor problems inside the walls. Because these changes happen gradually, they’re easy to normalize. Paying attention early keeps fixes straightforward and prevents damage from spreading behind the scenes. Entryways and Hallways: High Traffic, High Stress Doors, frames, and walls in high-traffic areas experience constant movement and pressure. Sticking doors or shifting frames can be early signs of alignment issues or normal structural movement that needs adjustment. Handling these issues early keeps everyday wear from turning into long-term damage that affects multiple rooms. Laundry Areas: Small Spaces, Big Impact Laundry hookups are one of the most common sources of unnoticed leaks. Hoses, valves, and drains wear down slowly, and even minor drips can lead to significant water damage if left unchecked. Because laundry areas are often out of sight, problems here tend to go unnoticed longer than they should. Regular inspection and timely service can prevent costly flooring and wall repairs. Why a Room-by-Room Approach Works Breaking maintenance down by room helps homeowners feel more in control of their home. It creates a natural rhythm for checking key areas without feeling like everything needs attention at once. This approach also makes it easier to prioritize. Rooms with water, electricity, or heavy use naturally deserve more frequent attention than low-impact spaces. How This Strategy Helps With Budgeting Room-based maintenance spreads costs out over time instead of letting them pile up into emergency repairs. Small, planned fixes are easier to budget for than sudden, expensive problems. Homeowners who take this approach often find they spend less overall—not because they avoid repairs, but because they handle them at the right moment. Peace of Mind Comes From Knowing What’s Normal When you check your home consistently, you start to recognize what’s normal and what’s new. That awareness makes it easier to spot issues early and take action without panic. Instead of wondering whether something has “always been like that,” you can make informed decisions with confidence. Where Professional Help Makes the Biggest Difference Professional technicians understand how issues in one room can affect the rest of the home. A trained eye can spot early warning signs that aren’t obvious to homeowners. Puls technicians can inspect multiple areas efficiently and handle repairs across rooms and systems, making it easier to stay ahead of maintenance without juggling multiple service providers. Why Proactive Service Is Easier Than Reactive Repairs Emergency repairs often come with stress, scheduling pressure, and limited options. Proactive service allows homeowners to plan repairs around their schedule and avoid last-minute decisions. Calling a Puls tech early helps keep home maintenance predictable, manageable, and far less disruptive. Consistency Beats Perfection Home care isn’t about fixing everything at once or chasing an ideal standard. It’s about steady attention and timely action. A professional-first, room-by-room approach keeps your home running smoothly, protects its value, and helps you avoid costly surprises down the line.

  • 5 min read
  • 05/04/26

Staying on top of home maintenance doesn’t have to feel like a constant project. Most homeowners don’t need more reminders—they need a simpler way to organize what already matters. That’s where a monthly home maintenance calendar comes in. Instead of reacting to issues or juggling long checklists, a calendar-based approach creates a steady rhythm that keeps your home running smoothly throughout the year. Why Monthly Planning Feels Easier Big seasonal lists tend to show up all at once and demand attention when life is already busy. Monthly planning spreads things out so nothing feels urgent or overwhelming. When you know exactly what to focus on each month, home care becomes more predictable—and much easier to fit into real life. How the Puls Home Maintenance Calendar Is Structured The Puls home maintenance calendar is designed to reduce mental load, not add to it. Each month focuses on just three types of tasks, keeping things clear and manageable: Quick Wins Seasonal Must-Dos Call in a Pro Tasks This structure ensures that important maintenance stays on track without turning home care into a full-time job. Quick Wins: Light Tasks That Keep Things on Track Quick wins are small, low-effort actions that help maintain comfort and performance around the home. They’re designed to be fast, easy to remember, and satisfying to complete. These tasks help homeowners feel like they’re staying ahead without committing large amounts of time or energy. Seasonal Must-Dos: Staying in Sync With the Year Every season brings small shifts in how a home is used. Seasonal must-dos help align your home with those changes in a calm, planned way. Because these tasks are anticipated in advance, they don’t come with urgency or stress. They simply support comfort, efficiency, and everyday use as the year progresses. Call in a Pro: Built-In Professional Support Some maintenance tasks are best handled by a professional—not because something is wrong, but because it’s easier and more reliable that way. Each month includes at least one Call in a Pro task, giving homeowners a clear moment to bring in expert help and keep things handled properly without guesswork. Puls technicians fit seamlessly into this system, handling professional tasks efficiently and helping homeowners stay consistent without juggling multiple providers. Why This System Reduces Stress With only three task types to think about, maintenance stays focused and manageable. There’s no pressure to do everything at once, and no feeling that something critical is being missed. Homeowners following a calendar-based approach often feel more confident simply because they know what’s coming next. Consistency Without Perfection This system doesn’t rely on doing everything perfectly. Missing a task one month doesn’t derail anything—the calendar simply brings your focus back the next month. That flexibility is what makes monthly maintenance sustainable and realistic over time. A Calmer, More Organized Way to Care for Your Home When maintenance is predictable and supported, it stops feeling like a chore. It becomes part of the background—quietly supporting comfort, safety, and daily life. A monthly home maintenance calendar turns home care into a steady rhythm, and with Puls technicians available for professional tasks, staying on top of your home feels simple, not stressful.

  • 4 min read
  • 03/23/26

Even in mild climates, decks and fences are exposed to the elements every day. Sunlight fades color and weakens coatings, humidity causes wood to expand and contract, and soil movement shifts posts and support beams. Over time, this wear and tear leads to cracks, discoloration, and loose boards that can compromise safety and appearance.

  • 12 min read
  • 10/28/25