---
title: "Ring Camera Installation: How to Tell if it’s Installed Properly"
description: Struggling with your Ring camera installation? Learn how to tell if it's installed properly, what to check for, & some of the most common install mistakes.
image: https://blog.puls.com/hubfs/Puls%20Day%202022-1.jpg
---

- [Book a Service](https://puls.com/book-a-service)

- Our Services 
    - [Smartphone Repair](https://puls.com/phone-repair)
    - [TV Mounting](https://puls.com/tv-mounting)
    - [Home Appliances](https://puls.com/home-appliances)
    - [Garage Door Repairs](https://puls.com/garage-doors)
    - [Plumbing Services](https://puls.com/plumbing)
    - [Smart Home Installation](https://puls.com/smart-home)
    - [Security System Setup](https://puls.com/simplisafe)
- [Pricing](https://puls.com/pricing)
- [How it Works](https://puls.com/how-it-works)
- [About Us](https://puls.com/about)
- [Become a Tech](https://puls.com/join)
- [Blog](https://blog.puls.com)
- [Home](https://puls.com/)

[![Logo - no padding.png](https://blog.puls.com/hs-fs/hubfs/puls-logo.png?width=146&height=76&name=puls-logo.png "Logo - no padding.png")](https://puls.com)

- Our Services 
    - [Home Appliances](https://puls.com/home-appliances)
    - [TV Mounting](https://puls.com/tv-mounting)
    - [Handyman Services](https://puls.com/handyman)
    - [Garage Doors](https://puls.com/garage-doors)
    - [Plumbing Services](https://puls.com/plumbing)
    - [Smart Home Installation](https://puls.com/smart-home)
- [Pricing](https://puls.com/pricing)
- [Warranty](https://puls.com/membership)
- [Info Hub](https://blog.puls.com/)
- [Become a Tech](https://puls.com/join)
- [Real Estate](https://puls.com/lp/real-estate-portal)

[Book a service](https://puls.com/book-a-service)

[Get **$30 off** any home service with code: ptake30. **Book Now**](http://puls.com/book-a-service?utm_source=blog&utm_medium=top_bar&utm_campaign=ptake30&utm_term=null&utm_content=null)

- [Home Maintenance](https://blog.puls.com/topic/home-maintenance)

# Ring Camera Installation: How to Tell if it’s Installed Properly

[![offer\_banner\_mobile](https://blog.puls.com/hubfs/offer_banner_mobile.jpg "offer_banner_mobile")](http://puls.com/book-a-service?utm_source=blog&utm_medium=banner&utm_campaign=ptake30&utm_term=null&utm_content=null)

- [Home Appliances (161)](https://blog.puls.com/tag/home-appliances)
- [Home Maintenance (148)](https://blog.puls.com/tag/home-maintenance)
- [Home Care (72)](https://blog.puls.com/tag/home-care)
- [Smartphone (67)](https://blog.puls.com/tag/smartphone)
- [Puls News & Insights (53)](https://blog.puls.com/tag/puls-news-insights)
- [Home Warranty (51)](https://blog.puls.com/tag/home-warranty)
- [TV Mounting (48)](https://blog.puls.com/tag/tv-mounting)
- [Housing Market (38)](https://blog.puls.com/tag/housing-market)
- [Appliance Protection Plan (23)](https://blog.puls.com/tag/appliance-protection-plan)
- [Handyman (22)](https://blog.puls.com/tag/handyman)
- [Real Estate (22)](https://blog.puls.com/tag/real-estate)
- [Property Managers (19)](https://blog.puls.com/tag/property-managers)
- [Plumbing (18)](https://blog.puls.com/tag/plumbing)
- [Garage Doors (16)](https://blog.puls.com/tag/garage-doors)
- [Appliance Repair (9)](https://blog.puls.com/tag/appliance-repair)
- [HVAC (8)](https://blog.puls.com/tag/hvac)

- <https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fblog.puls.com%2Fring-camera-installation-how-to-tell-if-its-installed-properly>
- <https://www.twitter.com/share?url=https%3A%2F%2Fblog.puls.com%2Fring-camera-installation-how-to-tell-if-its-installed-properly>
- <http://www.linkedin.com/shareArticle?mini=true&url=https://blog.puls.com/ring-camera-installation-how-to-tell-if-its-installed-properly>

[All Posts](https://blog.puls.com)

- [Tweet](https://twitter.com/share)

The Ring Video Doorbell is not only a pretty nifty device (especially if you’re like us and you can’t get enough gadgets), but it also makes us feel more safe and secure at home or when we’re away from our home. But like any other piece of equipment or technology that you add to your home, the Ring Video Doorbell can be tricky to install, and if it was done incorrectly then it won’t work—meaning that you won’t be able to properly use it for security (and let’s face it, to see if any neighborhood feral cats come to your door). 

Having trouble getting your Ring Video Doorbell up and running? Here’s our guide on [Ring camera installation](https://blog.puls.com/ultimate-guide-to-smart-camera-thermostat-installation)—including what to check for, common installation mistakes and how to tell if it’s installed properly. 

 

## Installation mistake #1: Did you test your device first?

![setting up Ring camera](https://blog.puls.com/hs-fs/hubfs/Puls%20Day%202024-7.jpg?width=2000&name=Puls%20Day%202024-7.jpg)If your Ring camera is giving you grainy video or not showing a video at all, the first thing you should ask yourself is if you actually went through the first step of testing it *before* you installed it. We know, we know, it seems like a silly step to take, but if you failed to do this part then it could explain why it’s not working after the installation. 

Before the installation, you should have tested the device inside near your router by pushing the doorbell button and then checking to see if your phone got a notification. Assuming you had downloaded the Ring application, you should immediately have been connected to a video stream of what the camera was currently pointed at.

After confirming that your Ring camera works near your router, your next step is to test it outside where it would be installed. If the video quality is grainy or you’re simply not satisfied with it, you can either move your router closer to where the Ring camera will be located outside or purchase a Ring Chime Pro—a device that essentially gives your camera a better connection. 

If you skipped those first steps, backtrack and start again to see if there was an issue with the location of the router or with the device itself.

 

## Installation mistake #2: The Ring was improperly mounted

![Ring video doorbell camera](https://blog.puls.com/hs-fs/hubfs/Lifestyle/Puls%20Day%202018-726067-edited.jpg?width=218&name=Puls%20Day%202018-726067-edited.jpg)After you’ve positioned the mounting bracket that your Ring kit came with, you should be able to just pop it into place to where it fits snug and secure. If your doorbell is fitting loosely or something looks awry, there could be an issue with the mounting.

Check to see if the mount isn’t perfectly flat, which can prevent the doorbell from locking into place. This can typically happen if the wall isn’t completely straight. All you need to do to remedy this is to loosen one or more of the screws on the mounting bracket to level it out.

 

## Installation mistake #3: Your doorbell was digital and not mechanical

![using the Ring video doorbell](https://blog.puls.com/hs-fs/hubfs/Puls%20Day%202022-1.jpg?width=2000&name=Puls%20Day%202022-1.jpg)When you are installing a Ring Video Doorbell to replace an already existing doorbell, then you have to determine from the beginning whether your existing doorbell is mechanical or digital. Considering that this isn’t a topic that we often think about, your Ring doorbell could have been mistakenly installed as a mechanical and not a digital. 

When you are physically wiring your Ring doorbell into your home, it’ll take one extra step of installing a diode if your existing doorbell is digital. If you mistakenly thought that your doorbell was an old-fashioned mechanical one and it was actually digital, then this could explain why it could be having trouble.

 

## Still don’t understand the problem? Leave it to Puls

![Puls technician demonstrating Ring doorbell](https://blog.puls.com/hs-fs/hubfs/Puls%20Day%202019%20(1)-818922-edited.jpeg?width=1000&name=Puls%20Day%202019%20(1)-818922-edited.jpeg)If you’ve tried troubleshooting your Ring Video Doorbell and still can’t figure it out, then it may be time to call in the professionals. Our skilled Puls technicians have installed and configured thousands of Ring devices all over the country, and we can come directly to your home to determine the problem and get it up and running right away.

[Book an appointment](https://puls.com/smart-home) with us online and one of our certified technicians can come to install your Ring doorbell—sometimes even within the same day that you book the appointment. You can even [click here to get 5% off](https://info.puls.com/puls-coupon-codes) your first service with us.

[![Book a smart home setup](https://no-cache.hubspot.com/cta/default/4039866/5fe9ad89-a48d-4048-8f5b-7d1fc3af4f8f.png)](https://cta-redirect.hubspot.com/cta/redirect/4039866/5fe9ad89-a48d-4048-8f5b-7d1fc3af4f8f)

![Jamie B.](https://blog.puls.com/hubfs/Jamie%20Birdwell-Branson%20profile.jpg)

Jamie B.

Jamie Birdwell-Branson is a professional writer whose work has appeared on nationally-recognized sites, including Elle Decor, Zillow, BobVila.com, InStyle and others. She has been a Puls staff writer since 2018. When she's not writing for Puls she is either setting up Google alerts for flights to Europe, antiquing, or attempting to fix things in her 1940s Colonial-style house.

![Search](https://cdn2.hubspot.net/hubfs/2029673/Assets/Search_Image.png)

[![offer\_banner\_desk](https://blog.puls.com/hubfs/offer_banner_desk.jpg "offer_banner_desk")](http://puls.com/book-a-service?utm_source=blog&utm_medium=banner&utm_campaign=ptake30&utm_term=null&utm_content=null)

- Recent
- Popular
- Categories

### Recent Posts

### Lists by Topic

- [Home Appliances (161)](https://blog.puls.com/tag/home-appliances)
- [Home Maintenance (148)](https://blog.puls.com/tag/home-maintenance)
- [Home Care (72)](https://blog.puls.com/tag/home-care)
- [Smartphone (67)](https://blog.puls.com/tag/smartphone)
- [Puls News & Insights (53)](https://blog.puls.com/tag/puls-news-insights)
- [Home Warranty (51)](https://blog.puls.com/tag/home-warranty)
- [TV Mounting (48)](https://blog.puls.com/tag/tv-mounting)
- [Housing Market (38)](https://blog.puls.com/tag/housing-market)
- [Appliance Protection Plan (23)](https://blog.puls.com/tag/appliance-protection-plan)
- [Handyman (22)](https://blog.puls.com/tag/handyman)
- [Real Estate (22)](https://blog.puls.com/tag/real-estate)
- [Property Managers (19)](https://blog.puls.com/tag/property-managers)
- [Plumbing (18)](https://blog.puls.com/tag/plumbing)
- [Garage Doors (16)](https://blog.puls.com/tag/garage-doors)
- [Appliance Repair (9)](https://blog.puls.com/tag/appliance-repair)
- [HVAC (8)](https://blog.puls.com/tag/hvac)
- [Repair Cost Guide (8)](https://blog.puls.com/tag/repair-cost-guide)
- [Green Home Care (7)](https://blog.puls.com/tag/green-home-care)
- [Property Care (6)](https://blog.puls.com/tag/property-care)
- [Puls Technicians (6)](https://blog.puls.com/tag/puls-technicians)
- [Home Design (5)](https://blog.puls.com/tag/home-design)
- [Seasonal Tips (5)](https://blog.puls.com/tag/seasonal-tips)
- [Home Organization (4)](https://blog.puls.com/tag/home-organization)
- [Warranty Plan (4)](https://blog.puls.com/tag/warranty-plan)
- [Rental Properties (3)](https://blog.puls.com/tag/rental-properties)
- [Smart Home Technology (3)](https://blog.puls.com/tag/smart-home-technology)
- [Garbage Disposal (2)](https://blog.puls.com/tag/garbage-disposal)
- [Home Upgrade (2)](https://blog.puls.com/tag/home-upgrade)
- [Tenants (2)](https://blog.puls.com/tag/tenants)
- [Systems Protection (1)](https://blog.puls.com/tag/systems-protection)

see all

Subscribe and Get The Latest News

Related Posts

<https://blog.puls.com/thanksgiving-kitchen-prep-get-your-appliances-ready-for-the-big-day>

[Thanksgiving Kitchen Prep: Get Your Appliances Ready for the Big Day](https://blog.puls.com/thanksgiving-kitchen-prep-get-your-appliances-ready-for-the-big-day)

Good Thanksgiving kitchen prep starts weeks before the turkey goes in. Your oven, refrigerator, dishwasher, and garbage disposal are about to do more work in one day than they usually do in a week, so the time to find a weak spot is now, while there's still room to fix it. Here's how to check each appliance, plan around its limits, and keep your kitchen running from the first thaw to the last load of dishes.

- [Puls](https://blog.puls.com/author/puls)
- 23 min read
- 10/27/26

<https://blog.puls.com/why-homeowners-are-choosing-home-warranties-today>

[Why Homeowners Are Choosing Home Warranties Today](https://blog.puls.com/why-homeowners-are-choosing-home-warranties-today)

For a long time, home warranties were thought of as something you only needed when something went wrong. A system failed. An appliance stopped working. Suddenly, the warranty became relevant.

- [Puls](https://blog.puls.com/author/puls)
- 8 min read
- 10/19/26

<https://blog.puls.com/october-home-maintenance-checklist>

[October Home Maintenance Checklist: What to Do Before the First Freeze](https://blog.puls.com/october-home-maintenance-checklist)

October is the month to wrap up fall home maintenance before the first hard freeze. The four jobs that matter most: clean your gutters, get your heating system ready, prep outdoor faucets for winter, and test your smoke and carbon monoxide alarms. Here's what to tackle this month.

- [Puls](https://blog.puls.com/author/puls)
- 16 min read
- 10/05/26

- Company 
    - [About Us](https://puls.com/about)
    - [How it Works](https://puls.com/how-it-works)
    - [Become a Tech](https://puls.com/become-a-tech)
    - [Pricing](https://puls.com/pricing)
    - [Careers](https://puls.com/careers)
    - [Blog](https://blog.puls.com)
    - [Newsroom](https://puls.com/press)
    - [Media inquiries](malito:%20media@puls.com)
    - [Home](https://puls.com/)

- Resources 
    - [TV Mounting](https://info.puls.com/resources/tv-mounting)
    - [Garage Doors](https://info.puls.com/resources/garage-doors)
    - [Appliances](https://info.puls.com/resources/appliances)
    - [Refrigerators](https://info.puls.com/resources/refrigerator)
    - [Dishwashers](https://info.puls.com/resources/dishwasher)
    - [Ovens & Stoves](https://info.puls.com/resources/oven-and-stove)
    - [Washing Machines](https://info.puls.com/resources/washing-machine)
    - [Dryers](https://info.puls.com/resources/dryer)
    - [Plumbing](https://info.puls.com/resources/plumbing)

- Partnerships

- Legals 
    - [Privacy](https://puls.com/privacy-policy)
    - [Terms](https://puls.com/terms)
    - [Guarantee](https://puls.com/guarantee)
    - [Don't Sell My](https://puls.com/lp/dont-sell-info)
    - [Personal Information](https://puls.com/lp/dont-sell-info)

### Stay in Touch

- <https://www.facebook.com/pulsdotcom/>
- <https://twitter.com/pulscom>
- <https://www.youtube.com/channel/UCpXjcgaFLHsfrYSSFoi0vLw>
- <https://www.google.com/maps/place/Puls/@37.5368587,-122.2421469,9z/data=!4m5!3m4!1s0x0:0x80400c01195d87c6!8m2!3d37.5368587!4d-122.2421469?hl=en>
- <https://www.instagram.com/pulscom/>

[support@puls.com](mailto:support@puls.com)

---

© Puls Technologies Inc 2019

Puls Technologies Inc. is not in any way associated with Puls GmbH of Munchen