If you’re already an iPhone X user, you know that having the device can be both a blessing and a curse. Apple’s iPhone X is loaded with features and extras - the likes of which have never been seen before.
iPhone X’s problems tend to range from your smartphone’s facial identification not working to an unresponsive touchscreen. One of the most common problems that occur is broken glass. Cracked screens on an iPhone X are more prevalent because the phone is mostly comprised of a screen, therefore there is more glass covering the surface area of the device.
For screen cracks, you may be covered under an AppleCare Warranty, so it is best to check. If the warranty is expired, schedule a repair with Puls and we’ll fix your shattered screen, today.
Apple created this ultra-powerful machine, which isn’t quite fool-proof. But that’s ok. We want to prepare you for any future screen issues you may encounter, and help you with how to fix them along the way.
Unresponsive Screen
Photo Credit: Shudtech
Regarding frozen, lagging or just plain unresponsive screens, it can come from a number of factors. For one, you could have too many apps running in the background. Nine times out of ten, lagging is a direct result of a lack of storage space on your Apple device.
Your screen certainly won't wait on you to ask it to freeze, it'll sort of do it on its own. This means it could happen in the middle of an important business phone call. In the same vein, it could just as easily happen while restarting your device.
So how do you fix it? If you haven’t yet upgraded to the new iOS update version 11.1.2., you should do so immediately. You problems will probably be fixed in a jiffy. The bug causing this issue was officially released with this update.
You can perform a hard reset if the software update does not work. To do this, you should:
- Press and quickly release the ‘volume up’ button.
- Next, press and quickly release the ‘volume down’ button.
- Last, press and hold the side power button until the Apple logo appears.
Try also, rebooting your phone in recovery mode.
Face ID Failure
You can use Apple's facial ID in a lot of amazing ways with the iPhone X. For starters, users can make personalized emojis, log into their phone, as well as various functions using just one’s face. To ensure that you can make use of the facial recognition feature without glitches, try these quick fixes:
- Turn on/off your phone’s facial ID: Settings > Face ID & Passcode > Use Face ID > Disable iPhone Unlock. You'll turn off your iPhone then go back to Settings and re-enable iPhone unlock.
- Reset your face ID: Settings > Face ID & Passcode Reset Face ID.
- Reset All Settings: Settings > General > Reset > Reset All Settings.
Green Line On iPhone X Screen
Have you ever seen a green line appear on your phone’s screen? If so, there is not much that can be done, but Apple is replacing all of the smartphones affected by this mysterious green line.
Screen Won't Turn On
Photo Credit: YouTube Screenshot/ MacRumors
The iPhone X sometimes seems to have a mind of its own. In instances like this, you might be trying to navigate and your screen just goes black. In other scenarios, your phone is totally unresponsive after long periods of inactivity (i.e. after a night’s sleep).
If you can tell that your phone is still on because it is making a sound or you take a screenshot to listen for the shutter sound it makes, the simple solution to this is a force restart. Another could be charging the device. This should happen in the event that you cannot hear anything or the iPhone is showing no signs of having juice.
Puls Has Your Back
Can’t seem to catch a break? We have one final recommendation for a malfunctioning iPhone X screen - turn to Puls!
We’ll repair your iPhone X with care and our professional technicians come directly to you. Click here to get $10 off your first service with us.
Thinking about making the switch to iPhone X? You should do your homework and understand if it's worth making the switch.
