At Puls, we have service technicians with all different backgrounds, walks of life, specializations and experiences throughout most major cities nationwide.
Want to get to know our Puls technicians? Read real stories, insights and fun facts from our team of experts to find out what it's like to be part of the Puls team, how they got started, and more.
Name:
Alejandra Diaz
Service City & State:
Specialization:
Phone repair
Hometown:
Maracaibo, Venezuela
Years of technician experience?
7
How did you discover Puls?
A friend recommended Puls to me.
What’s your favorite thing about working for Puls?
Leaving a customer’s place with a smile on their face because their phone is working again.
Craziest place you've done a repair?
At a sushi bar.
Craziest customer story?
I had to repair [a phone] on my car using the trunk as table because the customer didn’t have one inside of his small apartment. Suddenly, it started to rain a lot, so I ran inside the car and I gave my only umbrella to the customer, who was next to me, to protect him and the phone while I was moving everything inside the car.
I got all wet like I had jumped in a pool with all my clothes on! Although the good part is, I could [still] finish the repair successfully.
What’s your favorite device to repair or install?
All iPhones.
What’s the most challenging device to repair? Why?
iPads, because you have to determine the exact amount of heat and right timing to be able to open the device.
Share a fun fact about yourself with us:
I am a loving cat mom!
What show are you binge-watching these days?
La Que Se Avecina (a comedy from Spain) and Mom.
If you could only drive one car for the rest of your life, what would it be?
Nissan Leaf.
Just for fun:
Nice to meet you, Alejandra! Thanks for being such an incremental part of our Puls team.
Want to join us? We're always seeking new talent - apply to become a technician online here.
