Technician Spotlight: Meet Phone Repair Tech Alejandra D.

offer_banner_mobile
All Posts

At Puls, we have service technicians with all different backgrounds, walks of life, specializations and experiences throughout most major cities nationwide.

Want to get to know our Puls technicians? Read real stories, insights and fun facts from our team of experts to find out what it's like to be part of the Puls team, how they got started, and more.

Puls Technician Alejandra Diaz

Name:

Alejandra Diaz 

Service City & State:

Miami, FL 
 

Specialization:

Phone repair

Hometown:

Maracaibo, Venezuela

Years of technician experience? 

7

How did you discover Puls? 

A friend recommended Puls to me.

What’s your favorite thing about working for Puls?  

Leaving a customer’s place with a smile on their face because their phone is working again. 

Craziest place you've done a repair?

At a sushi bar.

 

Craziest customer story?

I had to repair [a phone] on my car using the trunk as table because the customer didn’t have one inside of his small apartment. Suddenly, it started to rain a lot, so I ran inside the car and I gave my only umbrella to the customer, who was next to me, to protect him and the phone while I was moving everything inside the car.

I got all wet like I had jumped in a pool with all my clothes on! Although the good part is, I could [still] finish the repair successfully. 

What’s your favorite device to repair or install? 

All iPhones. 

What’s the most challenging device to repair? Why?

iPads, because you have to determine the exact amount of heat and right timing to be able to open the device.

Share a fun fact about yourself with us:

I am a loving cat mom! 

What show are you binge-watching these days? 

La Que Se Avecina (a comedy from Spain) and Mom. 

If you could only drive one car for the rest of your life, what would it be?

Nissan Leaf. 

Just for fun:

This or that - Alejandra

Puls
Puls offers over 30 on-demand home services nationwide, including TV mounting, plumbing, and smart home installations, with same-day availability and seamless booking. We also offer home warranties and property management solutions, making us a one-stop-shop for all home maintenance and repair needs. Visit our blog for more tips and advice.
Related Posts

Emptying your dryer's lint trap after every load is important — but it’s not enough.

  • 8 min read
  • 05/26/25

Gutter cleaning isn’t the most glamorous task — but it’s one of the most important. Ignoring your gutters can lead to serious (and expensive) damage to your roof, foundation, and siding.

  • 3 min read
  • 05/21/25

Planning to sell your home? Before you invest in major renovations, start with the easy wins — small DIY repairs that make a big difference in how buyers view your home. First impressions matter, and a well-maintained home sells faster (and often for more). Here’s your quick guide to simple fixes — and when it’s smart to call in a Puls pro to help you shine.

  • 4 min read
  • 05/19/25