How to Fix a Washing Machine That Won’t Drain

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A washing machine that won’t drain is one of the most frustrating household issues. You’re left with soggy clothes, standing water, and loads of confusion. But don’t panic — most of the time, the problem is simple and totally fixable.

This guide walks you through the most common causes of drainage issues, how to troubleshoot and repair them, and when to call in a professional, like a Puls technician, who can get it sorted fast.


Common Reasons Your Washing Machine Won’t Drain

1. Clogged or Blocked Drain Hose

The most common culprit? A clogged drain hose. Dirt, lint, or small clothing items can cause a backup.

Fix it:

  • Turn off the machine and unplug it.

  • Remove the hose and check for clogs or kinks.

  • Run water through the hose to ensure it’s clear.

2. Lint Trap or Pump Filter is Dirty

Front-loading machines have a pump filter (usually behind a small door at the bottom). It can catch lint, coins, hair, or even socks!

Fix it:

  • Place a towel and a shallow pan below the door.

  • Twist open the filter and remove debris.

  • Clean it with warm water and reinstall.

3. Drain Pump Malfunction

Drain pumps can fail due to wear or blockages.

How to check:

  • Listen for a humming or clicking noise when it tries to drain.

  • If it’s silent or noisy but doesn’t spin, it may be faulty.

Advanced Fix:
Replacing a pump can be tricky. If you're unsure, it’s best to book a Puls tech — they specialize in repairing all makes and models efficiently.


Less Common but Possible Issues

4. Lid Switch or Door Lock Failure

Top-loading machines won’t spin or drain if the lid switch is faulty. Similarly, front-loaders won’t engage if the door lock isn’t working.

Solution:

  • Use a multimeter to test the switch/lock for continuity.

  • Replace if faulty.

5. Belt or Motor Issues

In older washers, a broken belt may prevent the drum from spinning — which also halts drainage.

What to do:

  • Remove the back panel and check the belt.

  • If worn, frayed, or snapped, replace it.

6. Control Board or Timer Malfunction

A failed control board or timer can prevent the machine from entering the drain cycle.

Tip:
If the machine freezes mid-cycle or skips functions, this might be the case. Diagnosing boards requires tools and tech know-how — again, a Puls technician can take care of it in no time.


Quick Checklist: What to Try Before Calling for Help

✅ Unplug and reset the machine.
✅ Check the drain hose for blockages or kinks.
✅ Clean the lint trap or pump filter.
✅ Test the lid/door switch.
✅ Run a spin cycle manually.
✅ Confirm water isn’t backing up from a clogged household drain.


Prevent Future Drainage Issues

  • Clean your filter monthly.

  • Don’t overload the washer.

  • Use the right type and amount of detergent.

  • Avoid washing loose items (coins, pins, etc.).

Regular maintenance keeps your washer running smoothly and reduces the risk of breakdowns.


When to Call a Pro

If you’ve tried everything and your washer still won’t drain — or if you're uncomfortable with electrical parts or water connections — it's time to call a Puls technician.

They’re trained to handle all types of washing machines, from LG and Samsung to Whirlpool and Maytag. They’ll diagnose the issue quickly, bring the right parts, and get your laundry back on track — often same day!


Conclusion

A washer that won’t drain can turn laundry day into a disaster. But with a little troubleshooting and some DIY know-how, you can fix most issues on your own.

And when it’s time to bring in the experts, remember: Puls technicians are just a click away. Whether it’s a clogged hose or a dead motor, they’ve got you covered.

Puls
Puls offers over 30 on-demand home services nationwide, including TV mounting, plumbing, and smart home installations, with same-day availability and seamless booking. We also offer home warranties and property management solutions, making us a one-stop-shop for all home maintenance and repair needs. Visit our blog for more tips and advice.
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